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Understanding Amazon Funds Disbursement Appeal Process

Wed Dec 13, 2023 General

As an Amazon seller, you may encounter situations where Amazon withholds your disbursements due to issues with your account, which can interrupt the smooth operation of your business. To overcome this problem and receive your funds hassle-free, it’s important to understand Amazon’s disbursement appeal process. This article will discuss the steps to appeal a disbursement hold.

What does Amazon disbursement mean?

“Disbursement” refers to funds released from Amazon’s reserve period and transferred to your account. The date on which you receive your payment is your disbursement date. Amazon has a disbursement tracker that you can access from the payment page under the disbursements tab, which allows you to check your payment status at any time.

Reasons for Disbursement Holds

Before we dive into the appeal process, it is important to understand why Amazon may hold your disbursements in the first place. There are several reasons why this may happen, including:

  • A high number of returns or refunds
  • Negative feedback or reviews from customers
  • Suspicious account activity or policy violations
  • A sudden increase in sales or changes in your selling patterns

If Amazon detects any of these issues, they may place a hold on your disbursements to investigate further.

How do I request a disbursement on Amazon?

The first step in the amazon appeal process is to contact the Amazon Support Team to appeal a disbursement hold. To request a disbursement, you must contact disbursement-appeals@amazon.com. Please note that the process for appealing a disbursement hold differs from the process for appealing an account reinstatement, as the payments team handles it. If you have any further questions, please do not hesitate to let us know. We are always here to assist you.

Provide Documentation

If you want to appeal against a decision made by Amazon, you might need to provide additional documentation to support your case. This documentation may include invoices, receipts, or other proof of your business operations. To avoid delays in the appeal process, it is crucial to provide these documents promptly and accurately.

Submit an Appeal

If you are facing a disbursement hold issue that cannot be resolved through Seller Support, you can file an appeal through your seller account. To do so, click on the “Performance” tab and select “Account Health.” In this section, you can view any open cases and submit an appeal for the disbursement hold. It is important to provide a detailed explanation of the issue along with any steps you have taken to address it.

Follow Up

Once you have submitted your appeal, it is crucial to keep track of its status by either checking your seller account or contacting Seller Support. It is important to note that Amazon may take a few days to review your appeal and release your funds, so it is recommended to remain patient and persistent in your follow-up.

Conclusion

As an Amazon seller, knowing the disbursement appeal process is crucial if you ever face a hold on your funds. Following the steps of the amazon funds disbursement appeal, you can resolve the issue and receive your funds. If you’re frequently experiencing disbursement holds, it’s advisable to seek guidance from a professional who specializes in Amazon seller support and appeals.

Seeking Professional Help for Account Reinstatement 

Recovering from a disbursement hold can be a complex and time-consuming process. If you need an explanation of the reinstatement process or expert guidance, seeking professional help can be beneficial.

If you are an Amazon seller and your account has been suspended, it can be very frustrating and confusing. However, you don’t have to deal with it alone. An Amazon seller attorney can help you understand the reinstatement process and guide you through the entire process of getting your business back to selling on Amazon.

At ESQgoⓇ, we have a team of Amazon seller attorneys who can offer you a free initial consultation. You can contact us by calling 866-203-0541 or via our contact page. Collaborating with our team has several advantages, which include:

  • Expert Knowledge and Experience: We have a deep understanding of the reinstatement process and can navigate it effectively on your behalf.
  • Personalized Guidance: We can review your suspension notice, evaluate your account, and create a customized plan for reinstatement.
  • Crafting a Compelling Appeal: Our team has experience presenting cases to Amazon and knows how to address each issue effectively.
  • Evidence Gathering and Documentation: We can help you gather all the necessary evidence and documentation to support your appeal and get your account reinstated as quickly as possible.