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A Lawyer Explains Amazon’s Unsuitable Inventory Investigations Policy

Thu Dec 7, 2023 Amazon Tips

Amazon’s Unsuitable Inventory Investigations program policy was updated in March 2021. The update grants Amazon the authority to dispose of or withhold inventory it suspects is fake, illegal, or unsuitable for sale on its platform. This may include damaged, expired, or low-selling products. As an Amazon seller, dealing with unsuitable inventory can be a significant challenge.

Your Amazon Store will probably be the target of an unsuitable product investigations. Here is what you need to know about amazon unsuitable inventory investigations.

How do the Amazon’s Unsuitable Inventory Investigations work?

Amazon has a policy to request additional information from sellers if they think their inventory is unsuitable. If the seller doesn’t give the information in 30 days or if Amazon decides it’s not right, they can get rid of it.

Amazon defines unsuitable inventory as counterfeit, illegal, hazardous, violating Amazon’s policies, damaged, defective, or expired.

If Amazon disposes of your inventory, you may lose your capital and even have your account suspended.

The following are the steps Amazon takes:

  1. Amazon will notify sellers if they require additional information about inventory that they consider Unsuitable Units under FBA Service Terms.
  2. Amazon will send an email to the seller if they don’t allow inventory because of anti-counterfeit and restricted product policy issues. Amazon will then look into the situation to decide if they will give the inventory back.
  3. During the investigation, Amazon may request additional information or documentation regarding the seller’s identity, product authenticity, and compliance with applicable laws.
  4. Amazon may validate any information with third parties or government agencies.
  5. Amazon may withhold some or all of the inventory while they investigate.

To learn more about the new policy, see Changes to program policies.

Tips to avoid Unsuitable Inventory Investigations

Managing inventory is crucial for the success of a business. Not only does excess inventory take up valuable warehouse space, but it also negatively impacts your sales and profitability.

Conduct Regular Inventory Analysis

To manage your inventory effectively, you need to conduct regular analysis. This involves keeping track of your sales and inventory levels to identify any patterns or trends. Doing this lets you easily identify which products are selling well and which are not. This will help you decide which products to restock and which ones to remove from your inventory.

Utilize Amazon’s Inventory Health Report

If you’re an Amazon seller, you can access the Inventory Health Report through your Seller Central account. This report can provide you with helpful insights about your inventory, such as its age, sell-through rate, and any potential stranded inventory. By regularly reviewing this report, you can easily identify unsuitable inventory and take the necessary action to address it.

Investigate Customer Feedback

Managing your inventory involves paying attention to customer feedback. If you get bad reviews or complaints about a product, it might mean that it’s not a good fit for what you have in stock. Investigating these issues and determining if the product should be removed from your inventory is crucial.

Use Amazon’s Stranded Inventory Tool

Did you know that Amazon provides a Stranded Inventory Tool to help you identify any inventory that is not available for purchase? This can be because of incorrect listing information or a shortage of available stock. With this tool, you can easily find and solve any leftover inventory. This can help improve your sales and profits in the end.

Consider Rebranding or Repurposing

If your inventory is not selling well, it may be worth considering rebranding or repurposing it.

This could involve changing the packaging, marketing the product for a different use, or bundling it with other products. By getting creative, you may be able to turn unsuitable inventory into a profitable product.

Speak With An Amazon Seller Attorney at ESQgo®

If your Amazon Business is the target of an unsuitable Inventory Investigation, don’t worry! We recommend that you hire an attorney who specializes in Amazon Seller Matters. By enlisting an experienced attorney, you can be confident that you will be guided through the process easily.

At ESQgo®, we are the Amazon Seller Attorneys who can help you regain your selling privileges. You can contact us today by calling 866-254-6503 or through our contact page. We provide a free 30-minute consultation to start.

To effectively manage your inventory and have a successful Amazon business, follow these tips and regularly investigate your product and unsuitable inventory on Amazon. Don’t let unsuitable inventory prevent you from reaching your full potential as an Amazon seller. Act and see the positive impact it can have on your business.