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Steps to Secure Your Hacked Amazon Account

Fri Sep 8, 2023 Amazon Tips

In today’s digital age, online security is of utmost importance. With the increasing number of cyber threats, it is crucial to take necessary steps to secure our online accounts. One such account that holds a significant amount of personal and financial information is our Amazon account. If you suspect that your Amazon account has been hacked, it is essential to act quickly to protect your sensitive data and prevent any further damage. In this blog post, we will outline the steps you can take to secure your hacked Amazon account and regain control over it.

Model: @Austindistel Photographer: @breeandstephen

How can your Amazon account be hacked?

There are various ways in which your Amz account can be hacked, often involving attackers gaining access to your login credentials or personal information. Some common methods through which your Amz account may be compromised include:

  • Weak passwords: Using passwords that are weak or easy to guess makes it simpler for attackers to crack your account through brute force or dictionary attacks. It is always recommended to use strong, unique passwords and avoid using common words, phrases, or patterns.
  • Phishing attacks: Scammers may send emails or messages pretending to be from Amz, urging you to click on a link or download an attachment. This can lead to a fake login page where your credentials are stolen, or malware is installed on your device.
  • Data breaches: If another website or service you use experiences a data breach, and you have used the same email and password combination for your Amz account, attackers may gain access to your account.
  • Malware or keyloggers: Malware or keyloggers that are installed on your device can capture your login credentials when you enter them on the Amz website or app, allowing hackers to access your account.
  • Public or unsecured Wi-Fi networks: Logging in to your Amz account on a public or unsecured Wi-Fi network may expose your login credentials to attackers who are monitoring the network.

Amazon Account Hacked: How Do I Know If A Cybercriminal hacked my Amazon Account?

To determine if your Amazon account has been hacked by a cybercriminal, there are several signs and indicators to look out for. These include unexpected password changes, unauthorized orders or transactions, altered account information, receiving unusual emails from Amazon, and receiving suspicious activity alerts from Amazon. If you suspect your account has been compromised, it is important to take immediate action to secure your account. This includes changing your password, enabling two-factor authentication, checking and correcting any unauthorized changes to your account information, reviewing your order history, running a security scan on your devices, contacting Amazon customer service, and monitoring your account for any further suspicious activity.

How To Secure Your Amazon Account?

To enhance the security of your Amazon account, it is recommended to utilize password manager tools. These tools generate strong passwords and store them on secure servers. It is advised to avoid using online or free password managers, as they may be created by hackers to deceive users.

To safeguard your Amazon account from hacking attempts, follow these security measures:

  • Create strong and unique passwords: Generate a robust and distinct password for your Amazon account, and refrain from reusing passwords for other websites or services.
  • Activate two-factor authentication (2FA): Enable 2FA for your Amazon account, which adds an extra layer of security by requiring a temporary code (sent to your phone or generated by an authenticator app) in addition to your password.
  • Exercise caution with emails and messages: Be cautious of unsolicited emails or messages claiming to be from Amazon. Verify the source before clicking on any links or downloading attachments.
  • Maintain device security: Install reputable antivirus software and keep your operating system and applications up-to-date to protect against malware and other security threats.
  • Avoid public or unsecured Wi-Fi networks: Minimize the risk of intercepting your credentials by using a virtual private network (VPN) or refraining from logging into your Amazon account on public or unsecured Wi-Fi networks.
  • Regularly monitor your account: Stay vigilant and monitor your Amazon account for any suspicious activity, such as unauthorized purchases or changes to your personal information. Report any concerns to Amazon’s customer service.

It is recommended to use the password manager included with Agency.

Additionally, consider unlinking your credit/debit card from your Amazon account after making a purchase. Amazon does not prohibit users from linking credit/debit cards multiple times.

Lastly, enable Amazon’s two-step verification, which connects your Amazon account to your phone number. This verification process involves receiving a code on your phone, which must be entered on the Amazon login page before gaining access. For more information on account hacks, refer to our blog and visit Agency for comprehensive security against various types of attacks.

How To Recover a Hacked Amazon Account?

Losing access to your Amazon account can be a frustrating experience, especially when you rely on the services provided by the company. To help you navigate through this situation, we have provided a guide on what to do if you can’t access your Amazon account.

  1. Act immediately: If you suspect that your account is being accessed by someone else, you should take action immediately to keep it safe.
  2. Change your password: If you have access to your account, it’s a good idea to change your password. You can do this by logging into your Amazon account and clicking on ‘Account & Lists’ without selecting any options from the drop-down menu.
  3. Recover your Amazon account: If the hacker has locked your account or changed your password, you’ll need to go through Amazon’s account recovery process to regain access. To do this, go to the Amazon login page and click on ‘Need help?’ to reveal the dropdown menu. Then, select ‘Forgot Password’ and follow the instructions.
  4. Contact Amazon: If you’ve tried everything else and still can’t access your account, you should contact Amazon directly for assistance. You can do this by visiting Amazon’s ‘Contact Us‘ page and selecting either the chat or call method of communication. Explain to the Amazon team that you’ve lost access to your account and want to ‘Check your login & security information’.


Securing your hacked Amazon account is crucial to protect your personal and financial information. By following the steps outlined in this blog post, you can regain control over your account and prevent any further damage. Remember to act quickly, contact Amazon support, change your password, review your account settings, scan for malware, and monitor your account activity. Stay vigilant and prioritize online security to ensure a safe and secure online shopping experience.